Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Intern with the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

This is a 10-week program from June 10th through August 15th.

Working hours: Monday-Thursday, 9:00 AM through 5:00 PM EST

Hybrid schedule: Must be capable to work on-site 2-3 days per week at the National Campus, Orlando Office.

Hourly rate: $14.00

Key responsibilities pertain to supporting USTA staff, Seasonal Staff, and Temporary Staff working at the National Campus to fix and solve computer software.

Responsibilities & Projects:

• Troubleshoot and take on sophisticated computer software, programs, and peripheral issues that hinder our clients from their daily business
• Prepare equipment (laptops, desktops, and printers) for use at the campus
• Support of desktops, laptop hardware, and software for clients
• Assist with computer software, system, and hardware problems escalated from the Help Desk which requires onsite user consultation and technical analysis to resolve potential modifications and solutions
• Increase effectiveness by the support of software applications and end-user productivity tools

Who You Are

• Excellent customer service skills
• Outstanding communication skills
• Project management experience
• Ability to work in a high-profile and fast-paced environment
• Problem Solver
• Sophisticated knowledge of computer systems, software, and hardware conditions
• Detailed knowledge of computer systems, hardware, operating systems, and software systems
• Familiarity with networking is a plus, including Windows 10 and Mac OS
• Solid understanding of Google Workspace (G-Suite), Chrome OS, and Microsoft Office is preferred
• Experience with developing presentation decks (i.e. PowerPoint/or Google Slides)
• Attention to detail
• Capable of working independently and in a collaborative business environment

What the Program Offers

As an intern, you will fully immerse into the USTA culture and be a true part of the team! During the program you will have the opportunity to network with Senior Leadership- including the CEO- as well as be mentored by current staff. Additionally, you can look forward to:

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.
• And more!

Come One, Come All

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.