Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

• Assist in all daily tournament operations, facility, and administrative needs
• Serve as the on-site events team contact for all assigned events including preparing events for the day, assisting with all needs in the TA center, communications to Tournament organizer and players on site, communications to courts & grounds team & MOD, and updates through the Campus Update chat
• Serve as primary contact for assigned amateur, pro, adult, and junior tournaments as well as charitable & special events.
• Assist in implementing operational plans for assigned events.
• Serve as Tournament Staff for USTA National Campus run events as assigned.
• Provide Communication with tournament/event participants before, during, and after each event
• Liaise with players of varying backgrounds and levels of playing ability (Jr., Collegiate, Adult, Professional, Wheelchair)
• Support Event Operations with live scoring and scoreboard operations for UCF and other collegiate events as requested
• Assist Senior Manager with event proposals, contracts, site inspections, and pre event meetings
• Assistant with community & partnership events as needed
• Work cross-functionally as requested
• Other Duties as assigned

Who Are You

• Ability to handle workload and meet deadlines in a timely and efficient manner
• Demonstrate outstanding interpersonal, planning, multi-tasking, and time management skills
• High level of customer service
• Quality of communication, work speed, accuracy, technology competence, attendance, punctuality, flexibility, and adaptability
• Completion of Annual Performance Objectives
• Survey results from participants, event managers & tournament directors
• Digital Literacy - Google Suite including Docs, Sheets, Forms & Presentations, Serve Tennis, Monday.com, and other programs as needed
• Outstanding verbal, and written skills
• Strong attention to detail and accuracy
• Must be available to work weekends and overtime occasionally
• High level of organization
• This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the position on designated setup and event days. Admin days can include work from home schedule.

The expected range for the base salary for this position is $35,000- $41,000. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.