USTA National Tennis Center Inc.

PhD Student - Stay Interview Research Assistant (Temporary Remote Project)

Job Post Information* : Posted Date 2 weeks ago(2/7/2024 10:53 AM)
# of Openings
People & Culture
Company : Name
US-FL-Lake Nona

Who We Are


We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.


Why Work for the USTA? 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all.  We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role 


The People + Culture team is conducting a study on employee retention within the USTA. We seek a motivated and detail-oriented PhD student to assist with conducting and analyzing stay interviews. This project will provide valuable insights into what factors contribute to employee engagement and satisfaction, ultimately informing strategies to improve retention rates.

  • Conduct semi-structured stay interviews with employees from various departments and roles within the USTA.
  • Develop and refine interview guides based on research objectives and stakeholder feedback.
  • Actively listen and engage with interviewees to build rapport and gather comprehensive data.
  • Accurately transcribe interview recordings for qualitative analysis.
  • Organize and manage interview data using qualitative data analysis.
  • Contribute to the analysis of interview data and the development of research findings and recommendations for future action.
  • Prepare reports and presentations summarizing key findings and recommendations.
  • Maintain a high level of professionalism and ethical conduct throughout the research process.

Who You Are 

  • Enrolled in a PhD program in a relevant field (e.g., organizational psychology, human resource management, sociology, communication).
  • Strong qualitative research skills, including experience with semi-structured interviews, coding, and data analysis.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex research findings.
  • Proficient in qualitative data analysis.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Excellent attention to detail and accuracy.
  • This position is designated as  remote and non-exempt

What We Offer

  • Opportunity to work on a meaningful research project with real-world impact
  • Gain valuable experience in qualitative research methods
  • Access to research resources and professional development opportunities


The salary for this position is $50.00 per hour.  The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills.


Come one, come all

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.


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