Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Intern with the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

This is an 8-week program from June 10th through August 13th.

Working hours: Monday-Thursday, 9:00 AM - 5:00 PM EST

Hybrid schedule: Must be capable to work on-site 2-3 days per week at the National Campus Orlando. 

Hourly rate: $35.00

The Strategy and Innovation Intern will support key initiatives related to player retention, coach engagement, and program offerings by collecting, analyzing, and interpreting data. This role involves designing surveys, conducting in-depth data analysis, preparing detailed reports, and presenting actionable insights that will help guide strategic decisions for improving programs and services. You will work closely with various teams to ensure data-driven decision-making and contribute to the continuous improvement of our offerings.

• Collect and analyze data related to player retention, coach engagement, and program offerings, ensuring the integrity and accuracy of all data.
• Design and implement surveys to gather feedback from players, coaches, and stakeholders, ensuring the right questions are asked to inform key decisions.
• Conduct thorough data analysis, identifying trends, patterns, and insights that can drive strategic decisions and improve program outcomes.
• Prepare comprehensive reports summarizing findings, providing clear and actionable recommendations based on data analysis.
• Present data-driven insights to internal teams, helping to guide decisions related to program development, marketing strategies, and player engagement.
• Assist in the development of strategies to improve player retention and coach involvement based on data insights.
• Collaborate with cross-functional teams to support the integration of data findings into program planning and execution.

Who You Are

• Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
• Experience with survey design and data collection methods.
• Proficiency in data analysis tools such as Excel, Google Sheets, or statistical software (e.g., SPSS, R, Python).
• Excellent written and verbal communication skills, with the ability to present complex data in a clear and concise manner.
• Detail-oriented, organized, and able to manage multiple projects simultaneously.
• A proactive, problem-solving mindset, with a strong interest in data-driven decision-making.

What the Program Offers

As an intern, you will fully immerse into the USTA culture and be a true part of the team! During the program you will have the opportunity to network with Senior Leadership- including the CEO- as well as be mentored by current staff. Additionally, you can look forward to:

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.
• And more!

Come One, Come All

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.