Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

In collaboration with the Director of US Open Player Services, this role helps develop and implement the US Open Player Relations strategic plan.

Year-Round Responsibilities

Player Relations & Communication

• Execute the year-round US Open and American player relations strategy.
• Serve as a liaison across Competitive Pathway, Player Development, Pro Circuit, and Major Events to support unified player communication and initiatives.
• Develop, maintain, and distribute player communication materials.
• Monitor player-related social media activity and produce weekly insights reports.
• Provide weekly updates on American players and track key milestones throughout the season.

Engagement & Events

• Organize American player dinners at designated tour events.
• Assist in planning and delivering player-focused initiatives and special events.
• Coordinate and facilitate player relations meetings, including agenda creation, note-taking, and follow-up action tracking.

Operations & Administration

• Maintain the player relations inbox and manage player databases.
• Support various administrative needs tied to player outreach and engagement.

US Open Responsibilities 

Player Operations & Experience

• Lead operational areas of US Open player operations, including the Tennis Family Lounge, player hotel operations, transportation services, and dining programs.

• Manage and fulfill player requests across departments for content, appearances, and other engagement opportunities.

• Execute player programs such as Stars & Stripes, Final 8, and Past Champions.
• Support the design and delivery of player-related Fan Week initiatives.

Communications & Strategy

• Assist in developing and executing the US Open player relations and communications strategy.
• Coordinate deliverables tied to Fan Week player contracts and assist with related administrative processes.
• Support the US Open wildcard committee with organization, documentation, and reporting.
• Collaborate with external research partners on player surveys and feedback collection, providing timely observations and actionable insights.

Post-Event Reporting

• Coordinate US Open Player Relations after-action meetings and produce comprehensive post-event reporting.

• Generate reports on player behavior, trends, insights, and opportunities for improvement.
• Other duties as assigned

Who You Are

• 3-5 years of related work experience
• Bachelor's degree in Marketing, Business, Communications or Sports Management from a nationally recognized program or institution.
• A strategic thinker with strong problem-solving abilities.
• Outstanding communication skills including written, presentations, public speaking and an ability to communicate effectively with individuals at all levels.
• Exceptional organizational, planning, multi-tasking and time management skills.
• A professional team player with strong interpersonal and emotional intelligence skills
• Self-starter with ability to prioritize and handle various tasks concurrently.
• Excellent PC skills and proficiency in MS Office/Google Suite.
• Trustworthiness with an ability to handle confidential matters discreetly.
• Relevant experience in tennis.
• Position based in Time Square office, some travel to major events, travel to ATP/WTA tour events 

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected range for the annual base salary for this position is $70,000 to $80,000. Any additional pay or benefits a person may qualify for, are not included in this range. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.