Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Intern with the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role
This internship will support USTA staff, seasonal staff, consultants, and temporary staff working at the National Tennis Center by troubleshooting and solving difficult computer software, program and peripheral issues that hinder our clients from their daily business.  This position will also be responsible for preparing equipment (laptops, desktops, printers) for use during the US Open.

• Support desktops, laptops, and hardware/software used by staff and onsite personnel

• Troubleshoot computer software, system, and hardware issues escalated from the Help Desk

• Conduct onsite user consultations and technical analysis to diagnose issues and identify solutions

• Prepare laptops, desktops, printers, and related equipment for US Open operations

• Support software applications and productivity tools to ensure optimal end-user performance

• Evaluate system, software, and hardware conditions quickly to deliver accurate resolutions

• Maintain clear communication with users and document solutions as needed

Program details:

• 8-week program from June 9 through August 11

• Schedule: Monday–Thursday, 9:00 AM–5:00 PM ET

• Hybrid role requiring 3 days per week on-site at the BJK National Tennis Center

• Compensation: $20.00 per hour

Who You Are

• Strong understanding of computer systems, hardware, operating systems, and software

• Familiarity with networking concepts is a plus

• Experience with Windows 10, macOS, ChromeOS, Google Workspace (G-Suite), and Microsoft Office

• Excellent judgment and ability to work with clients under pressure

• Clear and professional communicator

• Able to work effectively in a high-profile, fast-paced environment

• Strong problem-solving skills with the ability to diagnose and resolve issues quickly

What the Program Offers
As an intern, you will fully immerse into the USTA culture and be a true part of the team! During the program you will have the opportunity to network with Senior Leadership- including the CEO- as well as be mentored by current staff. Additionally, you can look forward to:

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.
• And more!

Come One, Come All

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law